When ownership of J. H. Baxter passed into the hands of the Baxter family's fourth generation, we adopted a new philosophy based on a simple question: What are our customers' needs?
It's true that we have a rich tradition of customer service in our 100-year history, but we're not the same company we were a century ago. In fact, we're not the same company we were yesterday. At J. H. Baxter, that's how success is measured - by meeting your needs better than the day before.
Sure, it's fun to look back. The U.S. forest products industry had barely been born 100 years ago when Baxter lumber schooners began sailing up and down the West Coast. That's when the Baxter family business originally became an industry leader.
Our ongoing dedication and effective management of company timberlands continue to provide us with financial strength and stability for generations to come.
But J. H. Baxter refuses to rest on its laurels. We believe that our continued success depends on giving you the latest technology in treating options, service, reliability and quality products. We also offer value-added services tailored to your needs.
Today, J. H. Baxter's industry leadership spans three primary businesses - Wood Treatment, Chemical Licensing and Timberland Management. Our long-term success in these areas is the direct result of insisting that all business relationships be based on integrity, quality, customer service, and value. That's the only way we do business.
We're proud of the long-term relationships we've developed with our customers, and suppliers, and we're proud of the diverse interests our customers represent - from designers to end users. But we're most proud of the fact that you trust us to help you meet your unique wood-preserving needs.
You are the people we keep in focus - the people to whom we dedicate the next 100 years.
Georgia Baxter Krause
President & CEO
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